| I. Were the laboratory or phlebotomy employees courteous and professional? |
|
|
|
|
|
| II. Was the laboratory or phlebotomy site was neat and clean? |
|
|
|
|
|
| III. How do you rate the accessibility of the facility? |
|
|
|
|
|
| IV. How was the response to your requests, questions, and problems? |
|
|
|
|
|
| V. Were your complaints handled effectively? |
|
|
|
|
|
| VI. Are you receiving your results in a timely fashion? |
|
|
|
|
|
